Thank you for purchasing from EBITAF.
If for any reason you are not completely satisfied with your purchase, please review our Refund and Return Policy.
The following conditions apply to all products purchased from us.
Interpretation and Definition
Interpretation
A word with an uppercase letter has the specified meaning under the following conditions. The following definitions have the same meaning whether used in the singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to in this Agreement as "Company", "we", "our" or "our") means EBITAF.
Merchandise is a product offered for sale in the Service.
Order means your request to purchase products from us. Service represents a website.
The website belongs to EBITAF, available at https://ebitaf.com.
You mean an individual accessing or using the Services and, in some cases, a company or other entity accessing or using the Services on behalf of such individual.
Your Right to Cancel Your Order
You have the right to cancel your order within 3 days without cause.
The deadline for withdrawal of subscription is 3 days from the date of receipt of the product or the date of receipt of the delivered product by a third party other than the delivery company. to exercise your right of cancellation, you must inform us of your decision by making a clear statement.
Email: support@ebitaf.com
Visit this page on our website: https://ebitaf.com/pages/contactus
Phone/WhatsApp: +44 7910 027584
We will refund your money. You must pay within 7 days of receiving the returned product. We will use the same payment method you used to place your order and you will not charge any fees for such refund.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 3 days
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. the supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Emirates head quarters,
Dubai, UAE
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and tractable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you. If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to them to give it to you later, we will send the refund to the gift giver.